Subscriptions
Plans renew for the agreed term unless cancelled before the renewal date.
Legal
Terms of Service
These terms govern access to Aurevia websites, platform subscriptions and professional services. By using the platform you agree to them on behalf of your organisation.
Summary of terms
The provisions customers ask about most.
Acceptable use
No unlawful content, security circumvention or reselling without written agreement.
Service levels
Target availability of 99.9% with published maintenance windows.
Customer data
You retain ownership; we process it only to deliver the contracted services.
Professional services
Scope, milestones and acceptance criteria are set in each statement of work.
Liability
Limited as stated in your order form, excluding indirect and consequential loss.
Enterprise Ready
Adopt the operating layer for connected enterprise.
Connect your systems, intelligence and workflows around one business context. Begin with phased implementation or a complete operating environment.
Start with one capability
Keep existing systems
Phased implementation